Terms of Service
Last updated September 2026. The Privacy Policy is here.
1. About Cubby
Cubby ("we," "us," or "our") is an application that lets an account holder curate a private, approved-only video library — sourced from YouTube — for the people they support. It is made for teens and adults (13 and older) with autism and intellectual and developmental disabilities, and the people who care for them. By creating an account or using our service, you agree to these Terms of Service ("Terms").
These Terms constitute a legally binding agreement between you and Cubby. Please read them carefully.
2. Eligibility
You must be at least 18 years old and have the legal authority to enter into these Terms on behalf of yourself to create an account (an "admin" account). Cubby is operated by an adult account holder to curate content for the people they support — typically teens and adults (13 and older). Viewers access Cubby through a profile the admin sets up; they do not create their own accounts.
By using Cubby, you represent and warrant that you meet these eligibility requirements.
3. Account Registration
To use Cubby, you must create a parent account using a valid email address and password, or through a supported third-party authentication provider (such as Google). You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account.
You agree to provide accurate, current, and complete information when creating your account and to update that information as necessary. You must notify us immediately at hello@cubbyplaylist.com if you suspect unauthorized access to your account.
4. Admin Accounts and Profiles
Cubby is operated by an adult account holder (the admin), who must be 18 or older. Profiles are created and managed under the admin's account. The people who watch through those profiles do not create their own Cubby accounts.
As the admin, you are solely responsible for all activity within your Cubby account, including the profiles you create and the videos you approve. You acknowledge that:
- You are responsible for selecting appropriate content for the people you support.
- Cubby does not independently verify or rate video content for age appropriateness.
- You should periodically review the videos in each profile's library.
- Your admin PIN should be kept confidential from the people who use the profiles.
5. Acceptable Use
You agree not to:
- Circumvent or attempt to bypass the PIN or access controls.
- Use Cubby for any unlawful purpose or in violation of any applicable laws.
- Attempt to gain unauthorized access to any portion of the service or its related systems.
- Upload, transmit, or share any malicious code or harmful content.
- Impersonate any person or entity, or falsely represent your affiliation with any person or entity.
- Scrape, crawl, or otherwise extract data from the service through automated means.
- Interfere with or disrupt the integrity or performance of the service.
6. Free and Paid Plans
Cubby offers two subscription tiers:
Free Plan: Includes one profile, up to 50 approved videos, basic screen time limits, manual video curation, and safe YouTube playback. The Free Plan is provided at no charge and may be subject to changes or limitations at our discretion with reasonable notice.
Family Plan: Includes up to 5 profiles, unlimited approved videos, and advanced screen-time controls for $4.99 per month or $49.99 per year (or the price shown at checkout). The Family Plan is a recurring subscription that renews automatically.
7. Subscription and Billing
Family Plan subscriptions are billed at $4.99 USD/month or $49.99 USD/year (or the price displayed at time of purchase) at the start of each billing period, and automatically renew until cancelled. All payments are processed securely through Stripe. We never store or have access to your payment card details.
Auto-renewal: The Family Plan automatically renews at $4.99/month or $49.99/year (depending on your chosen billing interval) at the end of each billing period. Your payment method on file will be charged automatically unless you cancel before the renewal date.
Cancellation: You may cancel your subscription at any time from Billing in your account. Cancellation takes effect at the end of your current billing period. You keep full Family Plan access until that date, after which your account reverts to the Free Plan.
Refunds: We do not issue automatic or prorated refunds when you cancel. Cancellation stops future charges; you retain full Family Plan access through the end of your current billing period, after which your account reverts to the Free Plan. Refund requests are handled case-by-case — if you believe you were charged in error or have an extenuating circumstance, contact us at hello@cubbyplaylist.com and we will review your request.
Free tier limits: Free Plan accounts are limited to 1 profile, up to 50 approved videos, and up to 5 playlists. Exceeding these limits requires upgrading to the Family Plan.
Plan changes: You can upgrade or downgrade between plans at any time from Billing in your account. Upgrades take effect immediately; downgrades take effect at the end of your current billing period.
Beta and promotional codes: If you redeemed a beta access code or promotional code, you receive Family Plan access for the stated duration at no charge. Codes have no cash value and are not redeemable for cash or credit. Cubby may revoke or expire codes at any time at its sole discretion. Because no payment is made, code redemptions are not eligible for refunds. Access expires at the end of the promotional period unless you start a paid subscription.
We reserve the right to change subscription pricing with at least 30 days' advance notice. Continued use of the service after a price change takes effect constitutes acceptance of the new pricing.
8. YouTube API and Third-Party Content
Cubby uses the YouTube Data API to enable an admin or curator to search for and add videos to a profile's library. By using Cubby, you also agree to be bound by the YouTube Terms of Service.
Cubby does not host, store, or control any YouTube video content. We are not responsible for the availability, accuracy, or appropriateness of any third-party content, including YouTube videos. If a video becomes unavailable on YouTube, it will also become unavailable in Cubby.
Because YouTube content is delivered through YouTube's own player, the availability of individual videos and any advertisements shown within that player are determined solely by YouTube and the content's original uploader — not by Cubby. Cubby has no control over and is not responsible for ads displayed by YouTube within its player.
You agree not to use Cubby to circumvent YouTube's terms of service or to access content in ways not intended by YouTube.
9. Intellectual Property
The Cubby name, logo, app design, and all original content and software are owned by or licensed to Cubby and are protected by applicable intellectual property laws. You are granted a limited, non-exclusive, non-transferable license to use the service for its intended purpose. You may not copy, modify, distribute, sell, or lease any part of the service or its content.
10. Disclaimer of Warranties
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMITTED BY LAW, CUBBY DISCLAIMS ALL WARRANTIES, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.
We do not warrant that the service will be uninterrupted, error-free, or completely secure. We are not responsible for any damage to your device or loss of data resulting from use of the service.
11. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, CUBBY AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, WHETHER INCURRED DIRECTLY OR INDIRECTLY, OR ANY LOSS OF DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM YOUR USE OF THE SERVICE.
IN NO EVENT SHALL OUR TOTAL LIABILITY TO YOU FOR ALL CLAIMS EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID US IN THE 12 MONTHS PRECEDING THE CLAIM OR (B) $50 USD.
12. Indemnification
You agree to defend, indemnify, and hold harmless Cubby and its affiliates from any claims, liabilities, damages, losses, and expenses arising out of or in connection with your use of the service, your violation of these Terms, or your violation of any third party's rights.
13. Termination
We reserve the right to suspend or terminate your account at any time for violation of these Terms, suspected fraudulent activity, or for any other reason at our sole discretion with or without notice. You may delete your account at any time from Account Settings or by emailing us at hello@cubbyplaylist.com.
Upon termination, your right to use the service ceases immediately and we may delete your account data in accordance with our Privacy Policy.
14. Changes to These Terms
We may update these Terms from time to time. When we make material changes, we will notify you via email or a prominent notice in the app at least 14 days before the changes take effect. Your continued use of the service after changes take effect constitutes acceptance of the updated Terms.
15. Governing Law
These Terms are governed by the laws of the State of Texas, United States, without regard to conflict of law principles. Any disputes arising under these Terms shall be resolved in the courts of competent jurisdiction in Texas.
16. Contact Us
If you have questions about these Terms, please contact us at:
Email: hello@cubbyplaylist.com
Cubby — a private, approved-only way to watch YouTube.